Difference between user account and email

Última actualización el
January 17, 2023

What is the difference between user account and email?

  

The same person is allowed to have different user accounts in different organizations. This person could have the same "EMAIL" in different organizations but must have a unique "USER ACCOUNT" globally in Bookker.

  • The user account is used to access the Bookker application and therefore also for password recovery.
  • The email is used to receive notifications.
  • The user is shown what his "email" and "user account" are both in the app and in webapp within the user profile: "My Profile" --> View "My personal information".
View in Bookker mobile app

View in Bookker webapp

  • The user is shown what their "user account" is in the management panel within the user profile.

MANAGEMENT PANEL

  1. Go to the USERS section.

Individual User Creation and Bulk User Upload

Link to article: Users

  • NATIVE: Both fields must be filled in when a user is registered.    
The "user account" and "email" fields, for native organisations are mandatory, but do not have to be the same.
  • GOOGLE: Both the"email" and the "user account" fields will contain the same value.  The user account will autofill when clicking Save.
The "User account" field is read-only and a copy of the "email" field in organisations with Google authentication.
  • MICROSOFT: Both fields must be filled in when a user is registered.    
The "user account" and "email" fields are mandatory in organisations with MS authentication, but do not have to be the same.

Individual User editing and Bulk User configuration

Link to article: Users

  • NATIVE: Both fields can be edited.      
The "user account" and "email" fields, for native organisations are mandatory, but do not have to be the same.
  • GOOGLE: Both the"email" and the "user account" fields must contain the same value.
The "User account" field is read-only and a copy of the "email" field in organisations with Google authentication.
  • MICROSOFT: You can edit both fields.      
The "user account" and "email" fields are mandatory in organisations with MS authentication, but do not have to be the same.
  • Note: User data is automatically synchronized in auto-registration or with the user synchronization service and when authenticating or using the apps/webapp.

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